The business impact of emotional intelligence
We’ve seen increasing attention in the business community on emotional intelligence, and for good reason. A growing body of research shows that investing in EI creates more engaged, committed employees and customers. EI is key to fostering collaborative and agile teams, building stronger connections with customers, and making companies more profitable.
Circle & Square’s training services focus on building EI and other people skills that are essential to peak performance. For nearly two decades, Circle & Square has supported a wide variety of private and public sector clients in elevating these critical skills in their organizations, addressing challenges such as:
- Lagging sales and service
- Customer churn
- Declines in profitability
- Change and transition
- Employee stress, negativity and apathy
- Team and employee detachment
A key differentiator is our innovative Circle & Square approach. As experts in clinical psychology, we bring those skills and insights to our work with organizations. This allows us to build human connection skills that move clients from a transactional focus to a relationship focus. It’s a proven approach to building individual and organizational effectiveness.
Training that delivers results
Whether you have three employees or 30,000 employees, we implement seamless and integrated training solutions across all levels of an organization. Our training is delivered on-site at your offices in a highly personalized and engaging format, which enriches the learning experience for all participants while boosting their morale and team spirit.
A clinical psychology-based approach to training
Our proprietary Circle & Square training methodology is based on clinical psychology and integrates science, theory, and practice to understand and manage human behaviour. It promotes well-being, personal growth, and a sense of connection and belonging, all of which are advantageous to enhancing people skill and business performance.
Integrated training, personalized to your needs
Whether your business is in the private or public sector, we can provide a learning solution to address sales and service, customer retention, employee engagement, leadership development, change and transition, emotional intelligence, and innovation.